A little bit about us:
We’re a high-performing, SaaS based software company that builds web and mobile applications for commercial contractors. Our team provides all the resources and training needed to effectively demonstrate and sell new software products to customers. We create marketing collateral, develop sales training programs, and ensures sales has the latest product information and pricing to be successful.
A little bit about you:
You get a thrill out of enhancing the lives and performance of our sales representatives - Sales Development, Account Executives, and Account Managers - through targeted learning, coaching, and reinforcement initiatives. You enjoy collaboration cross-functionally and with sales leaders to develop and implement strategies that optimize the efficiency and effectiveness of our sales team. You embed yourself in these teams to oversee how they are performing with the materials and solutions that are delivered.
Responsibilities
Here is how we have this role broken down:
- Sales Training and Coaching:
- Develop learning programs tailored to the needs of sales representatives, covering topics such as prospecting, objection handling, value proposition articulation, and sales methodologies.
- Deliver engaging and interactive training sessions through various mediums, including live workshops, virtual sessions, and on-demand resources.
- Provide coaching and mentorship to sales representatives along with sales managers to help them improve their sales skills, overcome performance challenges, and achieve their targets.
- Content Development:
- Continuously update and refine sales materials based on feedback from sales representatives, sales leadership, and market insights.
- Sales Execution Development:
- Work closely alongside the sales representatives both within the office and remote in order to ensure they have the sales tools, processes, skills and product knowledge they need to execute successfully according to the role description and growth path for each role.
- Cross-Functional Collaboration:
- Foster strong relationships with key stakeholders, including sales leadership, product management, and product marketing and marketing.
- Collaborate with sales managers to assess training needs, track performance metrics, and align training initiatives with organizational goals.
You'll be successful in this role if you have:
- 3+ years of experience in sales enablement, sales training, or a related role, preferably in a technology or SaaS environment.
- Proven track record of delivering impactful sales learning programs and driving measurable improvements in sales execution.
- Strong understanding of sales processes, methodologies, and best practices.
- Experience with sales enablement tools such as content management and learning management systems.
- Excellent communication, presentation, and interpersonal skills.
- Strength in building and maintaining strong relationships with sales representatives, sales leaders and cross-functional team members.
- Ability to manage multiple priorities and perform well in a fast-paced environment, and adapt to evolving business priorities.
- Previous experiences in a direct sales role is a plus.
A few things you'll want to know:
What does ServiceTrade do?
ServiceTrade is the software platform that helps commercial mechanical and fire contractors grow their profit. We help contractors control costs by improving service and project operations and equipping technicians with the tools they need to work more productively during a persistent skilled labor shortage. In addition, serviceTrade helps contractors grow quality revenue by selling more service and inspection agreements and providing a premium experience that increases customer loyalty.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our Meet the Team page.
What kind of benefits do you offer?
- Medical with Blue Cross Blue Shield NC (2 options)
- Dental and Vision with Unum
- Company-paid Life insurance, STD and LTD
- Voluntary benefits including Supplemental Life Insurance, FSA and Dependant Care, Critical Illness and Accident
- 401(k) with up to 3% employer match and NO vesting period
- Flexible PTO policy
- 10 company holidays
- Parental Leave
- Quarterly Volunteer Program
Want to know more?
Go ahead and apply! Let’s get to know each other.
(this will be a hybrid position based out of our HQ in Durham, NC; M/W/F remote; T/Th in office)
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.