Company Overview
FastSpring is the trusted ecommerce platform, partnering with software and SaaS companies globally to enhance product sales and foster global competition. With over 10 million transactions annually for 3,500+ companies across 200 countries, our platform supports transactions in every major currency. Recognized for workplace excellence and backed by AKKR, we maintain profitability and a diverse, inclusive culture. Join us to grow and innovate in a globally-minded, customer-focused environment.
Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Belfast and Halifax.
The Opportunity
The Sales Enablement Manager will be an integral member of the Global Sales team responsible for driving successful enablement strategies. Reporting to the Director of Sales Operations, this is an exciting opportunity to work on a global scale empowering our sales teams with the tools, resources, and knowledge they need to succeed. This person will collaborate across teams (Sales, Product, Marketing, Operations, Customer teams, and leadership) to drive results, enhance productivity, and contribute to the overall success of the sales organization.
This position allows for remote work, enabling you to contribute from anywhere in the US.
- Master the ecommerce and payments industry, along with FastSpring's products, key value propositions to develop precise and impactful sales enablement materials and training programs.
- Understand FastSpring’s sales process inside and out (including shadowing Sales Reps and Sales Engineers) to gain the context necessary to make your materials and training relevant.
- Design and implement onboarding and ongoing sales enablement programs and projects, including but not limited to skills and process training.
- Create educational materials, resources, and tools to support ongoing learning and development.
- Spearhead the standardization and delivery of compelling product decks, demos, and call scripts, ensuring consistency in client messaging, while collaborating on the design and building process to enhance the overall effectiveness.
- Design and develop hands-on application exercises to be conducted during training sessions, fostering active participation and ensuring a robust comprehension of the training content by the Sales team.
- Transform product releases into relevant, actionable, and usable training materials for the sales team.
- Utilize a data-driven approach to measure and analyze the efficacy of training programs and pinpoint opportunities for enhancement. Identify and report on the effectiveness of learning initiatives and materials for the team. Partner with go-to-market leadership to refine these programs and ensure they are successful through scale.
- Implement and reinforce sales process training methodologies, ensuring continuous learning and skill development throughout the sales team.
- Collaborate with cross-functional teams on enablement priorities, including Product, Marketing, P&C and others.
- Tailor training to meet different motivations and learning styles of individual team members.
- Manage and maintain internal sales knowledge base.
- Provide thought leadership and stay updated on FinTech Payments industry best practices and technology, and incorporate relevant content into training programs.
- Foster a collaborative environment by encouraging open communication and feedback.
Skills & Qualifications
- 3+ years of proven success in a high-performance sales enablement or training capacity preferably in B2B, SaaS, and FinTech environments.
- Bachelor's or Master’s degree in a field such as Business Administration, Sales, Marketing, or demonstrate equivalent and relevant work experience.
- Dynamic communicator skilled at engaging reps proactively and driving change
- Expertise with Selling Through Curiosity (STC) Sales training methodology is a big plus.
- Understanding a variety of other best practice sales process training frameworks like MEDDIC, Sandler, Challenger method, SPIN, Miller Heiman Strategic Selling frameworks is also beneficial.
- Comfortable in working with a highly technical sales process and complex multilayered financial infrastructure.
- Passion for solving complex problems.
- Strong critical thinking skills to identify inefficiencies and create improvements (A strong point of view on enablement techniques and best-practices, using tools like Gong, uHubs and other training platforms, as well as your preferred Sales Job Aids & frameworks).
- Intellectually curious self-starter comfortable with identifying new and innovative training methods.
Consistent with FastSpring's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range below represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document). In addition, FastSpring provides a variety of benefits to employees.
Estimated Base Pay Range
$80,000 — $100,000 USD
About The Company
FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.
Benefits, Perks, Health & Wellness
Elevate your career while maintaining a healthy work-life balance with us! Enjoy a comprehensive benefits package designed to support financial stability, well-being and personal growth.