Product Marketing Manager

Remote New York, NY

Position Location: Remote (located in eastern time zone)


In 2019, Parcel Pending was acquired by Quadient (formerly Neopost), the global leader in parcel, mailing, customer experience, and business process automation solutions. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge.


Position Summary:


As a world class product marketing leader, you will play a critical role in building sound business cases for innovation that drive revenue for our multifamily, higher education, and commercial verticals that carry out the objectives for parcel locker solutions.


This role requires a strong leader who will partner with cross-functional teams to help take the solution to the next level. The product marketing manager has demonstrated success in planning, preparing, and executing effective go-to-market (GTM) strategies for new product launches and release schedules. Key activities include strategic planning and creating compelling content: messaging and positioning platforms, product content and sales enablement material to arm our sales and marketing teams with the tools they need to win across a global landscape.


Major Position Responsibilities:


  • Build business cases with an emphasis on market research to uncover needs, identify trends, market size, and revenue opportunity
  • Plan and deliver innovative GTM strategies that carry out the objectives of the CSO
  • Oversee and coordinate cross-functionally to ensure execution of all GTM elements are aligned with marketing and communication activities for timely execution and to meet business objectives
  • Architect strong messaging and positioning platforms highlighting our key differentiators and ensure accuracy, consistency, and continuity across all content
  • Define and articulate product positioning and messaging platforms by industry
  • Distill complex technical information into compelling content aimed at target audiences
  • Create accurate, compelling, and timely collaterals, sales enablement, and training material providing the tools and talking points needed to communicate effectively
  • Develop accurate product content and sales enablement material including: data sheets, playbooks, battlecards, blogs, case studies, etc. well-timed to impact our internal and external stakeholders in meaningful ways
  • Partner with global cross-functional teams including: product management, marketing, and sales teams
  • Be the expert on our buyer personas understanding what drives their decisions, how to reach them, and gather deep customer insights to strengthen ROI
  • Analyze the competitive environment and operationalize competitive intel for sales optimization
  • Lead Customer Advisory boards for Multifamily and Higher Education


Additional Qualifications:


  • Bachelor’s degree in marketing or related area
  • 8-10 years experience in high-tech software product marketing (or related experience) with emphasis on building business cases and go-to-market (GTM) strategies
  • Must be proactive, self-motivated, and able to handle competing priorities while managing multiple projects
  • Demonstrate excellent teamwork, communication, and storytelling skills
  • Persuasive writing skills (writing samples required)
  • Strong project management skills, well organized, and pays attention to detail
  • Must have unrestricted work authorization for US/Canada
  • Remote (located in eastern time zone)
  • Experience in multifamily real estate a plus
  • SaaS experience preferred
  • Some travel may be required
  • In lieu of Bachelor’s degree minimum 10 years experience in product marketing or related role


This position has a salary range of:


$87,500.00 - $131,300.00


Quadient, Inc. has standard ranges for all U.S. - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.


Our Benefits Overview:


Company subsidized Medical, Dental, and Vision Insurance


  • 401(k) Retirement Plan with Strong Company Match
  • Life & Disability Insurance – Company Sponsored
  • Paid Vacation, Sick Leave and 12 Company Holidays
  • Career & Leadership Development
  • Tuition Reimbursement Program
  • Company Sponsored Groups


About Quadient:


At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices and inbound packages. Quadient has been helping customers since 1924. (That’s right, almost 100 years!). We are the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-Related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world’s most meaningful customer experiences. Because connections matter!


We want Quadient to be a place where we are all able to bring our whole selves to work and where our differences are embraced and celebrated. We operate in diverse areas, cultures and communities; our customers are as unique as we are. Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.


The above position statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


Quadient does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. Please do not forward resumes to our jobs alias, Quadient employees or any organization location. Quadient is not responsible for any fees related to unsolicited resumes.


Quadient is an Equal Opportunity Employer, and all qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.


If you need assistance with the application process, please email us at US.LOA.Accomodations@quadient.com.


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