Technical Sales Enablement Engineer

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

Location: Remote

The mission of the Technical Sales Enablement Engineer (TSEE) is to ensure that the global team of Forcepoint Sales Engineers are fully trained and enabled to technically sell and consult across Forcepoint’s product line.  The goal of the TSEE is to ensure all sales engineers are well-trained and well-skilled in positioning, promoting, and selling Forcepoint products.  The TSEE will need to design and maintain end-to-end enablement programs, orchestrating skills development in Sales Engineering, and ensuring all related activities are executed crisply.

The TSEE will work closely with Sales Engineering to help them build a Forcepoint consulting practice, ensure the proper development of training assets, processes, and tools within Forcepoint and deepen partner relationships as they grow their skills investment into Forcepoint.

Responsibilities

• Work closely with Global VP of SEs to strategize on the enablement and training needs across the SE organization and implement priority activities.
• Work closely with SE leaders to strategize on training needs.
• Actively work across all relevant departments (such as the product team, learning services, and the sales org) to assess SE training needs on new products, product updates, as well as effective sales techniques, that will enable the SEs to maximize their effectiveness
• Identify existing training material created by other teams that can be (re-)used for Sales Engineer training.  Coach learning services on the types of training material that needs to be designed and published.
• Consistently collect and interpret data to determine effectiveness of training and report back to internal stakeholders.
• Identify new training needs and create additional offerings (micro learning, outcome/audience-based, demo capability)
• Training Processes and Platforms:  ensure that training content is created & hosted on the right platforms, in the right modality, and that it is easily accessible, understandable and of high value for our partners.  Continuously optimize partner training experience, and identify gaps by gathering feedback from SEM’s, analyze success metrics, and report outcomes back to process & platform owners
• Partner with SE, and other relevant departments to define suitable processes, platforms, and sales tools for our training offerings
• Partner communications and training events:  ensure that Partners are well informed about what training content is available, how to access it & how to leverage it successfully.  Work closely with marketing to ensure clear outbound communications and awareness.
• Global Responsibility:  work with employees and SEM’s across the world.

Qualifications

• 5+ years working as a sales engineer (preferably in the cybersecurity industry)
• 4+ years experience in developing educational materials to be consumed by technical sellers.
• Experience in creating technical enablement materials
• Demonstrated understanding of the unique competencies required to be effective in cyber security sales.
• Experience with a global organization
• Demonstrable project and program management skills
• Good skills in communication, orchestration and managing multiple, global workstreams
• Ability to work across different departments and build good relationships with internal stakeholders and across different cultures
• Demonstrated experience assessing and measuring the success of learning programs and using data to improve and enhance future learning programs
• Proven ability to create certification structures and programs for role-based technical competency assessments
• Experience with Microsoft Office, CRM, learning management systems (LMS) applications, partner portals, mobile apps and related technologies used in modern learning environments
• Experience with curriculum design software like Articulate 360, Camtasia etc.
• Outstanding professional verbal and written communication skills
• Strong desire for continuous improvement
• Collaborative and flexible work style
• Quick and curious learner
• Organized with a strong attention to detail and accuracy
• Ability to self-manage and independently deliver results.

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com.

Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.