Research Consultant

Research Consultant

At Klue, we’re not just building a company—we’re redefining how businesses win. We help teams like Shopify, Autodesk,TransUnion, and Earnix with their GTM strategies, and we're just getting started.

We're the only platform on the market offering both Win-Loss and Competitive Intelligence in one place. Our mission? Help our customers stop guessing and start knowing, giving them the clarity to make smarter, faster, data-driven decisions.

If you’re an inquisitive problem-solver seeking for a role where you can influence executive strategy and your work has genuine impact, you’ve come to the right place.

Impact of the Role

• Executive-Level Influence: Present findings to senior leaders and help shape decisions across product, marketing, customer experience, sales, and GTM strategies
• Challenging the Status Quo: Use your curiosity and critical thinking to uncover the real reasons behind wins and losses
• Consultative Leadership: Partner with clients and cross-functional teams to build research programs that deliver lasting value

As a Research Consultant (we call them Research Directors internally), you’ll be the strategic mind behind driving change for leading B2B software companies. You will not only conduct research but also be a trusted advisor to executives as you bridge the gap between data and actionable insights.

A Day in the Life of a Research Consultant will Include:

• Shaping and leading win-loss and churn research programs for B2B tech companies
• Conducting in-depth buyer and customer interviews to uncover outcome reasons
• Exploring qualitative and quantitative data to extract meaningful, actionable insights
• Translating findings into compelling stories and strategic recommendations
• Advising senior leaders on how to apply insights to enhance strategies
• Collaborating with project managers, analysts, and editors to deliver impactful research
• Successfully manage a diverse client portfolio across multiple industries
• Leveraging AI tools to boost efficiency and drive research at scale
• Driving client retention, loyalty, and long-term success through strategic guidance
• Actively contribute to thought leadership and continuously evolving research practices

We’re Looking for Someone Who:

• Brings extensive experience working in a consulting or research capacity: You have held Senior level roles at firms like Gartner, Forrester, IDC, or similar—comfortable leading research and guiding strategic conversations.
• Has deep familiarity with B2B SaaS: You understand the landscape, particularly in areas like competitive intelligence, product marketing, GTM strategy, or market research.
• Is a skilled interviewer and researcher: You know how to ask the right questions, synthesize themes, and turn conversations into insight-rich narratives.
• Has a strong executive presence: You’re professional, confident, and able to engage a room of executives with compelling presentations.
• Is curious and analytical: You thrive on solving complex problems, digging into data, uncovering trends, and making connections others might miss.
• Operates with precision and autonomy: You’re detail-oriented, organized, and able to manage multiple research programs while maintaining high standards.
• Embraces AI and research tech: You leverage AI-powered tools like ChatGPT, Perplexity, or Gemini.
• Is both a team player and a leader: You know when to collaborate, when to take initiative, and how to drive research projects forward with impact.

How We Work at Klue:

• Hybrid. Best of both worlds (remote & in-office) You and your team will be in the office 2 days a week.
• Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST.

Total Compensation & Benefits:

• Competitive base salary & a variable commission structure
• Benefits. Extended health & dental benefits that kick in Day 1
• Options. Opportunity to participate in our Employee Stock Option Plan
• Time off. Take what you need. Just ensure the required work gets done and clear it with your team in advance. The average Klue team member takes 2-4 weeks of PTO per year.
• Direct access to our leadership team, including our CEO