AI Sales Enablement Expert

Who We Are:

Payments, Orchestrated.

Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing.

Transcard’s solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal.

Position Details:

This is a full-time position, working Monday-Friday during standard business hours. Compensation will be based on the qualifications of applicant.

Location: 

This is a REMOTE opportunity in the United States. Candidate must reside in the US and be work authorized. We are unable to offer visa sponsorship.

Our corporate office is located in Chattanooga, TN.

Benefits:

Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)

Please apply and see more job requisitions at:

https://www.transcard.com/careers

Essential Duties and Responsibilities: 

Transcard is a leading SaaS-based payments company transforming the way businesses and financial institutions move money. Our solutions simplify complex payment processes through secure, seamless, and scalable technology. As we expand our AI initiatives, a visionary AI Sales Enablement Expert will help drive strategy, partnerships, and growth in this emerging space. 

We are seeking a dynamic and tech-savvy Artificial Intelligence Sales Enablement Expert to guide Transcard in designing, refining and launching of our new AI sales agents. This individual will be an expert in creating templates of best practices outlining of the entire sales enablement process and nurturing sales leads from prospecting to closing the deal.  This sales enablement lead will manage the training/refining of our AI-driven sales agents that are embedded within the Transcard payment platform. The goal of these AI Agents is to up-sell Transcard value added data and services. 

· Drive top-line revenue growth by refining our AI Sales Agents scripts and algorithms to monetize our large customer base of SMBs and medium-sized businesses. The AI Sales Enablement Expert will design the agents to optimize up-selling Transcard’s value added products and services. 

· As the Subject Matter Expert of AI driven Sales, you will utilize Sales Enablement best practices expertise (from prospecting through closing deals) to inform the product team of best practices in the sales process that can be replicated and refined in AI Agents. 

· Create best-practice templates, scripts, and procedures to train AI Sales Agents. Design, monitor and enhance the scripts that our AI Sales agent utilize to up-sell new products and services to end users.   

· Advise/design targeting profiles for AI Sales agents to execute and to determine appropriate AI driven messaging and campaigns (right message at the right time) to the prospects.

· Create appropriate nurturing campaigns including email, in-product messaging, call campaigns, etc.   

· Develop marketing and sales campaigns to end users that interact with Transcard Sales Agents. 

· Collaborate with product, marketing, and sales teams to bring AI-enabled products and solutions to market. 

· The AI Sales Enablement Expert will work across Transcard’s suite of products.  

· Work closely with key clients to identify and prioritize AI features that address their business challenges and create added value. 

· Work closely with product, marketing, data science, and UX/UI teams to design, develop, and launch industry leading AI and ML products.

· 10+ years of experience in Sales or Sales Enablement role who has a proven track record of creating sales best practices templates to nurture and monetize an existing customer base.   

· Strong writer who has deep experience in creating sales scripts and can effectively communicate key product value propositions to clients. 

· Proven Product Marketing experience working with a Marketing team to execute targeted marketing and create sales nurturing campaigns towards an existing customer base. 

· Deep understanding of cash flow management, financial obligations, and decisions a CFO or Treasurer finds important to manage their business successfully. 

· Strong understanding of business Accounts Payable (AP), Accounts Receivable (AR), Vendor Management, and Liquidity Management. 

· Familiar with business loans, trade finance, and working capital type loans.   

· In-depth experience with Gen AI and AI Agents. 

· Understanding of AI and ML technologies, including their applications and limitations. 

· Experience working with product management teams providing client feedback to help create new AI feature roadmaps. 

· Strong analytical abilities and experience with data-driven decision-making. 

· Preferred knowledge of business lending/trade finance (i.e. Supply Chain Finance (SCF) and Buy Now/Pay Later (BNPL)) and working capital financial products and services. 

· Excellent written and verbal communication skills. 

· Preferred experience in payments or financial services product management.

· This role requires 10-25%+ travel to meet with and support team operations across various locations. 

Education and/or Certifications: 

· Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field. 

· AI/ML certifications (e.g., from Coursera, MIT, Google) or product/solution selling certifications are a plus. 

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of duties performed. 

No resumes from 3rd party vendors will be accepted at this time.