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Competitive Intelligence Lead

Remote Portland, OR

Do you have experience within the Video Management Software (VMS) industry? And can you translate competitor information into competitive intelligence for our sales organization, then we have a job for you. As Competitive Intelligence Lead you have one purpose, and that is to make Milestone’s Compete Program drive market success by fostering an intelligence culture that improves the behaviors that make us more competitive throughout Milestone. You will work in a technology intensive organization among highly professional colleagues creating an ambitious yet still informal atmosphere. Collaboration amongst our teams is a key part of our culture here at Milestone, so ideally your location will be near one of our global physical offices, but you should expect some travel between the regions. You will report into the Global Sales Insights Manager located at the head office in Brøndby, Denmark.


As a Milestone Employee, YOU are the key to our success. Come join our dynamic international team and be a part of our rapidly growing, successful business. Ensure collaboration As a part of Global Sales Operations, you will primarily provide the sales organization with up-to-date competitive insights, that will increase the knowledge about the competitive landscape within the VMS industry. Secondly, you will ensure collaboration across the whole organization with the purpose of collecting intel and communicating the findings clearly and pedagogically. You will use your in-depth industry knowledge regarding competitors and their products and participate in strategic projects and opportunities that provide global business value for Milestone. In the first period, you will help create the foundation to scale, which includes operational tasks, process mapping, system support, and securing a truly global knowledge-sharing set up across the whole organization.


As Competitive Intelligence Lead, you will be responsible for:

  • Gathering, analyzing, and distributing competitive intelligence throughout the organization
  • Helping set the vision and mission for the competitive intelligence function in Milestone including making strategic decisions operational and execute on them
  • The development and maintenance of our competitive intelligence tool
  • Acting as sparring partner for the sales organization on specific (larger) deals, where competitive insights are needed
  • Staying updated on industry trends by participating in selected conferences and communities
  • Acting as subject matter expert on competitive intelligence-related activities and strategic projects
  • In-depth industry knowledge
  • Self sufficient with a can-do-attitude
  • Strong stakeholder management and presentation skills
  • Change Management experience
  • Business process understanding and knowledge
  • Strong business acumen and understanding of sales mechanisms
  • Excellent written and verbal communication skills
  • Fluent in English, written and verbally
  • Experience working with a Competitive Intelligence tool is a plus
  • As the role requires travel and global presence, the right candidate must be able to travel at least 20 – 30 days a year


If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. Why Milestone? Ranked on the “100 Best Companies to work for in Oregon”, Milestone not only offers great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to directly effect change in our organization. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days’ vacation, 10 days paid sick time, and 10 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer. Contact and application Please apply at our website. www.milestonesys.com If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner at [email protected] We are looking forward to receiving your application. At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career

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